User Data Cancellation Policy

1. Introduction

At SEAGO APP PTE. LTD. («SEAGO», «we», «us», or «our»), we respect our users’ privacy and their right to control their personal data. This section outlines our policies and procedures concerning the cancellation and deletion of personal data.

2. Right to Cancel Data

Users may request the cancellation of their personal data at any time. Cancellation implies the complete deletion of the user’s personal data from our records and systems in accordance with applicable laws.

3. How to Request Data Cancellation

• To request data cancellation, users must submit a formal request via email to info@seago.app
• The request should include the user’s identification and a clear indication of their desire to cancel all their personal data.

4. Verification Process

Before proceeding with the data cancellation, we will verify the identity of the requester to ensure that the data belongs to the user making the request. This process is designed to prevent accidental or malicious deletion of data.

5. Response Time

We will respond to all data cancellation requests within 30 days from the receipt of the request. If more time is needed, we will inform the user about the reason for the delay.

6. Effects of Data Cancellation

• Once the personal data are cancelled, the user will no longer have access to any services of Seago that require the use of such data.
• Data cancellation is irreversible and will permanently delete the user’s personal data from our records.

7. Exceptions to Data Cancellation

We may retain certain personal data if necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Changes to the Data Cancellation Policy

SEAGO reserves the right to modify this data cancellation policy at any time. Any changes will be effective immediately after their publication in the privacy policy.